Privacy Policy
01 PRIVACY STATEMENT
1.1. Ensuring the privacy and security of our clients’ and website visitors’ personal and financial information is one of our top priorities. This Privacy Statement outlines how we gather and safeguard your data. By opening an account or using our website, you consent to the collection and use of your personal information as described in this statement.
1.2. In accordance with the Data Protection Acts of 1988 and 2003, the data controller is avan trade (“we”, “us”, “our”).
04 OUR AFFILIATES AND PARTNERS
We may share information with our affiliates if it is necessary to provide the product or service you’ve requested or to offer you the chance to participate in products or services available through our affiliates. Additionally, we may form partnerships and alliances, including joint marketing agreements, with companies that provide high-quality products and services beneficial to our clients. To ensure these products and services meet your needs and are delivered effectively, we may share some of your information with partners, affiliates, and alliances. This helps them understand which offers are most relevant to you. The use of your personal information will be strictly limited to the purposes outlined in our agreement with the partner or affiliate.
07 RESTRICTION OF RESPONSIBILITY
If you choose to purchase a product or service from another company, any personal information you share with them will no longer be governed by our Privacy Statement. We are not responsible for the privacy policies or content of external sites that we link to, and we have no control over how they use or protect the information you provide. When you visit a co-branded or linked website, you may be asked to provide registration or other information. Please note that this information is being provided to a third party, so we recommend reviewing their privacy policy before sharing any details.
10 NON-AFFILIATED THIRD PARTIES
10.1. We do not sell, license, lease, or disclose your personal information to any third party for any reason, except as outlined below.
10.2. We may disclose your personal information to third parties if required by law, to regulatory bodies, law enforcement, or other government authorities, or when necessary to protect our rights or property.
10.3. To improve our services, we may engage third-party businesses to assist with internal functions such as account processing, order fulfillment, client service, satisfaction surveys, or other support services. Information we collect from you may also be transferred to, and stored at, locations outside the European Economic Area (“EEA”), including the United States. It may also be processed by staff outside the EEA working for us or our suppliers. We may share client information with a third party to help analyze client needs and notify clients of relevant product or service offerings. The use of shared information is strictly limited to performing the task we request. All third parties receiving personal information are required to safeguard it in a manner similar to how we protect it.
02 COLLECTION OF PERSONAL INFORMATION
2.1. We collect the necessary information to open an account, conduct transactions efficiently, and protect your assets and privacy. This data helps us understand your needs and preferences.
2.2. The information we gather directly from you includes details required for communication, such as your name, mailing address, phone number, and email address, along with personal identification data. We also collect demographic information when you open an account, such as your birth date, education, occupation, etc., and details about your transactions with us. Additionally, we evaluate your trading experience, estimated annual income, and net worth to assess your financial standing.
05 YOUR RIGHTS
You have the right to request a copy of the information we hold about you. We may charge a fee for this request, which will not exceed €5.00. Additionally, you have the right to access your data, correct any inaccuracies in the information we hold about you, object to the use of your data, and block specific uses of your data. To exercise these rights, please submit a written request to Vera Capitals.
08 MARKETING
8.1. We may use your data to inform you about our products and services that could interest you. We or our agents may contact you via mail or telephone regarding these offerings.
8.2. If you are an existing customer, we will only reach out to you through electronic means (such as email, voicemail, or SMS) with information about products and services similar to those you have previously purchased.
8.3. If you prefer not to receive such communications, please select the appropriate options when we collect your marketing preferences. You can update your preferences at any time by contacting a Client Services representative. If one account owner of a joint account opts out, it applies to all account owners of that joint account. A separate opt-out request must be made for each account you hold with us.
11 CHANGES TO THIS PRIVACY STATEMENT
From time to time, we may update this Privacy Statement. When we make changes, the revised statement will be posted on our website, and we will notify you of these changes. By continuing to use the website, you agree to accept the revised Privacy Statement as notice. Any disputes regarding our Privacy Statement will be governed by this notice and our Customer Agreement. We encourage you to regularly review this policy to stay informed about the information we collect, how we use it, and with whom we share it. If you have any questions not addressed in this statement, please contact a Client Services representative.
03 USAGE OF PERSONAL INFORMATION
We use your personal information solely to provide quality service and ensure security. For instance, we may use the data to verify your identity and contact details. This information also helps us establish and set up your trading account, assign an account number, create a secure password, monitor account activity, and communicate with you regarding account-related matters. Additionally, it enables us to enhance our services, tailor your browsing experience, and notify you about relevant products, services, or promotions.
06 SECURITY
6.1. All information you provide to us is stored on secure servers. Payment transactions are encrypted using SSL technology. If we provide you with a password (or you choose one) to access certain sections of our website, you are responsible for keeping it confidential. Please do not share your password with anyone.
6.2. While we strive to protect your personal data, it is important to note that the transmission of information over the internet is not entirely secure. We cannot guarantee the security of data transmitted to our website, and such transmission is done at your own risk. Once we receive your information, we will implement strict procedures and security measures to protect it from unauthorized access.
09 USE OF “COOKIES”
9.1. We use cookies to help secure your trading activities and improve the performance of our website. (Cookies are small text files sent from the web server to your computer.) The cookies we use do not store personal information, account details, or passwords. They simply enable the site to recognize that a page request is coming from a user who is already logged in.
9.2. We may share website usage data with trusted advertising companies to target our internet banner ads on this and other websites. For this, we may use pixel tags (also known as clear gifs or web beacons) to track the pages you visit. The data collected by advertising companies through these pixel tags is not personally identifiable.